CyberGlossary

Cloud Security

Software as a Service (SaaS)

Also known as: Software-as-a-Service, On-demand software

Definition

A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis.

SaaS is a cloud service model where the provider runs the application, the underlying platform, and the infrastructure, while the customer simply consumes the software through a browser or API. The vendor handles patching, scaling, availability, and most of the security stack; the customer is responsible for its data, user identities, configuration, and integrations. Common SaaS risks include account takeover, OAuth-token abuse, third-party app over-permissioning, data leakage through shared links, and silent configuration drift. Typical controls include SSO with MFA, conditional access, SaaS Security Posture Management (SSPM), CASB inspection, and data-loss-prevention policies anchored to clear contractual responsibilities.

Examples

  • Microsoft 365, Google Workspace, and Salesforce.
  • Slack and Zoom as collaboration SaaS suites.

Related terms