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Vol. 1 · Ed. 2026
CyberGlossary
Entry № 1189

Software as a Service (SaaS)

Reviewed byCybersecurity entrepreneur & security researcher

What is Software as a Service (SaaS)?

Software as a Service (SaaS)A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis.


SaaS is a cloud service model where the provider runs the application, the underlying platform, and the infrastructure, while the customer simply consumes the software through a browser or API. The vendor handles patching, scaling, availability, and most of the security stack; the customer is responsible for its data, user identities, configuration, and integrations. Common SaaS risks include account takeover, OAuth-token abuse, third-party app over-permissioning, data leakage through shared links, and silent configuration drift. Typical controls include SSO with MFA, conditional access, SaaS Security Posture Management (SSPM), CASB inspection, and data-loss-prevention policies anchored to clear contractual responsibilities.

Examples

  1. 01

    Microsoft 365, Google Workspace, and Salesforce.

  2. 02

    Slack and Zoom as collaboration SaaS suites.

Frequently asked questions

What is Software as a Service (SaaS)?

A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis. It belongs to the Cloud Security category of cybersecurity.

What does Software as a Service (SaaS) mean?

A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis.

How do you defend against Software as a Service (SaaS)?

Defences for Software as a Service (SaaS) typically combine technical controls and operational practices, as detailed in the full definition above.

What are other names for Software as a Service (SaaS)?

Common alternative names include: Software-as-a-Service, On-demand software.

Related terms

See also