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Vol. 1 · Ed. 2026
CyberGlossary
Entry № 1189

Software as a Service (SaaS)

Reviewed byCybersecurity entrepreneur & security researcher

What is Software as a Service (SaaS)?

Software as a Service (SaaS)A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis.


SaaS is a cloud service model where the provider runs the application, the underlying platform, and the infrastructure, while the customer simply consumes the software through a browser or API. The vendor handles patching, scaling, availability, and most of the security stack; the customer is responsible for its data, user identities, configuration, and integrations. Common SaaS risks include account takeover, OAuth-token abuse, third-party app over-permissioning, data leakage through shared links, and silent configuration drift. Typical controls include SSO with MFA, conditional access, SaaS Security Posture Management (SSPM), CASB inspection, and data-loss-prevention policies anchored to clear contractual responsibilities.

● Examples

  1. 01

    Microsoft 365, Google Workspace, and Salesforce.

  2. 02

    Slack and Zoom as collaboration SaaS suites.

● Frequently asked questions

What is Software as a Service (SaaS)?

A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis. It belongs to the Cloud Security category of cybersecurity.

What does Software as a Service (SaaS) mean?

A cloud delivery model in which a vendor hosts and operates an application that customers access over the Internet on a subscription basis.

How do you defend against Software as a Service (SaaS)?

Defences for Software as a Service (SaaS) typically combine technical controls and operational practices, as detailed in the full definition above.

What are other names for Software as a Service (SaaS)?

Common alternative names include: Software-as-a-Service, On-demand software.

● Related terms

● See also