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Vol. 1 · Ed. 2026
CyberGlossary
Entry № 622

ISO/IEC 27017

What is ISO/IEC 27017?

ISO/IEC 27017A code of practice that extends ISO/IEC 27002 with cloud-specific information security controls, providing guidance for both cloud service providers and cloud service customers.


ISO/IEC 27017:2015, 'Code of practice for information security controls based on ISO/IEC 27002 for cloud services,' is the cloud-specific companion to ISO/IEC 27002. It adds seven cloud-only controls — addressing shared roles and responsibilities, removal of cloud service customer assets, segregation in virtualized environments, virtual machine hardening, administrator's operational security, monitoring of cloud services, and alignment of security management for virtual and physical networks — and provides cloud-contextual guidance on the other 27002 controls, written from the perspectives of both cloud provider and customer. ISO 27017 certification is typically pursued alongside ISO 27001 by SaaS, IaaS, and PaaS providers; major hyperscalers (AWS, Azure, GCP) and many SaaS vendors hold it. For customers, ISO 27017 acts as a checklist for cloud-vendor security questionnaires and as guidance on how to delineate shared-responsibility duties.

Examples

  1. 01

    A cloud provider's ISO 27017 attestation describes its virtual-machine hardening baseline, customer-isolation controls, and admin-action logging.

  2. 02

    A customer references ISO 27017 control 6.3.1 when documenting its shared-responsibility split with a SaaS vendor for incident response.

Frequently asked questions

What is ISO/IEC 27017?

A code of practice that extends ISO/IEC 27002 with cloud-specific information security controls, providing guidance for both cloud service providers and cloud service customers. It belongs to the Compliance & Frameworks category of cybersecurity.

What does ISO/IEC 27017 mean?

A code of practice that extends ISO/IEC 27002 with cloud-specific information security controls, providing guidance for both cloud service providers and cloud service customers.

How does ISO/IEC 27017 work?

ISO/IEC 27017:2015, 'Code of practice for information security controls based on ISO/IEC 27002 for cloud services,' is the cloud-specific companion to ISO/IEC 27002. It adds seven cloud-only controls — addressing shared roles and responsibilities, removal of cloud service customer assets, segregation in virtualized environments, virtual machine hardening, administrator's operational security, monitoring of cloud services, and alignment of security management for virtual and physical networks — and provides cloud-contextual guidance on the other 27002 controls, written from the perspectives of both cloud provider and customer. ISO 27017 certification is typically pursued alongside ISO 27001 by SaaS, IaaS, and PaaS providers; major hyperscalers (AWS, Azure, GCP) and many SaaS vendors hold it. For customers, ISO 27017 acts as a checklist for cloud-vendor security questionnaires and as guidance on how to delineate shared-responsibility duties.

How do you defend against ISO/IEC 27017?

Defences for ISO/IEC 27017 typically combine technical controls and operational practices, as detailed in the full definition above.

What are other names for ISO/IEC 27017?

Common alternative names include: ISO 27017, Cloud security code of practice.

Related terms